On-Time Deliveries

At Universal Linen, we build your orders ahead and maintain a reservoir of inventory for special requirements.

Independently Owned

We have been servicing our medical
customers for over 35 years. Regional service with a family-owned touch.

Customized Linen Programs

We listen first and then develop a system that is right for you.

Innovative Leader

Our unique way of processing our customer’s linen allows us to innovate unique inventory management techniques.

Flexible System

Whether you require full departmental level service or drop at the dock, we have a service level for you.

Quality Products

We only use suppliers with the highest quality merchandise and offer automatic replacement of damaged or worn products.

Tired of not receiving full deliveries? Our custom inventory monitoring approach ensures that each order is correct and on time.

Don’t understand what you’re being charged for? Replacement items are detailed and reported regularly.

Questionable quality, threadbare items? We use top-of-the line products from established suppliers.

Want deliveries to individual locations within your facility? Our route service managers will restock your departmental shelves.

Par billing and ARC hard to understand? Universal Linen’s value-based programs are the solution.

“On Time and
Complete.
That is The Key
to Our Success.”

– Tom Austin, Founder & CEO of Universal Linen

Looking for great value while receiving quality and accurate deliveries? Call us.

At Universal Linen, we are proud to be an independently-owned and operated Linen Service Provider founded on the principles of providing innovated solutions to your linen issues. Quality products, on time and complete, best customer service in our industry, while providing value through custom designed service strategies.

EVERY CLIENT WE WORK WITH HAS UNIQUE NEEDS.

Tired of feeling like a number? Feeling confused by invoices that don’t make sense? We use a special approach to map out your product flow and identify the most efficient process for your business.

Our deliveries are not made by drivers, they are Route Service Managers that review your inventory levels and make adjustments so you don’t become overstocked and over charged. We use several methods in order to provide you with value based pricing in order to reduce your linen spend.

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Completely Customizable Linen Programs, Tailored To Your Needs

Not a one size fits all.

Whether it is our service options or our product offerings, there is no such thing as standard. There are no size restrictions or specialty items. Bariatric three-armed gowns, 4X scrubs, baby sleep sacks, slide sheets, eye drapes, high risk fall gowns. If it is commercial laundry quality, we can provide it.

Healthcare Wearables

Whether in bulk or designated to particular personnel or even embroidered. Many colors, styles, and sizes to choose from to meet your staff’s needs.

Bed Linens

Our medical sheet standards are unmatched and available in; flat, fitted, or slider sheet varieties. Premium quality for sleep labs available as well.

Linen Management Partnership

We offer a value-based partnership system in order to give you the tools to reduce costs. Consultations and recommendations in order to reduce waste and find loss.

Hospital Linens

Premium vendors are utilized in order to provide the highest level of comfort for your patients. Linens are sourced with redundancies in order to assure availability.

Pediatric Gowns

Any and all sizes available, including teen gowns. There are no standard items and sizes. Whatever your needs, we can provide them.

Bariatric Gowns

A full range of bariatric gowns are available in order to provide the most comfort and service to your patients. Full line of bariatric products available; sheets, towels, as well as gowns.

Get an informative consultation and quote!

We’ll contact you in 30 minutes or less.

Hygienically Clean
Certification
Choose Confidently.

Universal Linen is a high quality linen provider and laundry service who carries a hygienically clean certification on by following the standards and being audited by TRSA.

We utilize the strictest protocols for the proper handling, washing, and processing of all textiles. High temperature and specialized chemicals are used in order to assure bacteria and virus free medical grade products. Our employees are specifically trained on the proper handling and processing of all linen utilizing universal precautions.

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pounds of linen
processed per year.

medical accounts serviced
across three states.

pieces processed
each month.

AREAS WE SERVE

States in blue are areas we serve.

Universal Linen is a complete linen service provider

“I have been doing business with Universal Linen Services for over 30 years. The company has a great Customer Service department and friendly and helpful drivers. The company is driven for customer satisfaction and goes out of their way to make sure you are completely happy with their products. I would recommend Universal Linen Services to anyone who is seeking a reliable and affordable linen service.”

Norma Reinheim, Director of Environmental Services, UHS Health System

“I would like to take the time and tell you that your linen driver that delivers here at KRMC is one of the best. Ernie goes out of his way sometimes to bring top notch linen to our facility. He always delivers on time and with a smile on his face. The linen is always clean and smells fresh. Our team here at KRMC could not be happier with the service your company is giving to us. When Covid-19 first hit us here at KRMC, we had no idea how it would affect us linen wise.
Thanks to Universal Linen Services and your employee KRMC kept enough linen to take care of all patience’s coming and going. Thank you for your time and hard work to supply us with your product.”

Scotty Gross, Environmental Services Director, Kentucky River Medical Center

“It is my pleasure to strongly recommend Universal Linen to provide linen services for any organization. We utilize Universal Linen’s services in 10 clinics located in Southeastern Kentucky.

I have 4 years of experience working directly with Mike Payne and the other staff at Universal Linen and have always received exceptional service and response.”

Director of Operations, Grace Health

Learn More About Our
Value Based Programs

That Will Help You Save Money While Improving Your Service Quality!