Message From Our CEO, Tom Austin

Universal is “The Linen Supplier” in Kentucky, Nashville TN and Southern Indiana with the widest selection of products and services for the food/beverage, medical, lodging, and facility services Industries. We service over 2,000 accounts, processing over 500,000 Lbs and 1,000,000 pieces a week with 225 dedicated team members. We are guided by our purpose, “To focus on long term customer relationships by delivering clean & pressed linen, on time & complete”.

Universal Linen Service’s 5 core values:

• Maintaining safe, clean, organized and productive facilities
• Complete and on-time clean deliveries
• Focus on continuous improvement
• Performance that is measured and rewarded
• Fast decision making in a high energy results oriented environment

If you are a prospective team member, we are always looking to add talent to our team. Inquire by calling our human resources group or completing an on-line application.

If you are a vendor partner, we thank you for providing products and service that delight our customers.

If you are a customer, we thank you for your business and invite you to visit our main processing facility and see our commercial laundry automation at work. Ask your route sales representative about any of the services we offer throughout the web site, we welcome that opportunity. And, if possible, tell us how you feel by completing our on-line survey.

Best Regards, Tom Austin, CEO/Owner