- Completed our new corporate training room and conference center in the Louisville corporate office.
- The hand held computers used by our route sales people were upgraded with new hardware and software.
- Introduced a new way to deliver our small towels that is cleaner and more efficient.
- We added Radio frequency Chips to all our industrial floor mats.
- Universal Linen was the title sponsor for the Taste of Louisville.
- Universal was one of the sponsors for Secrets of Louisville Chefs.
- Sponsor of the Star Chef with the March of Dimes.
